January 18, 2015

Small Business Disaster Recovery: Safety First

Filed under: Safety First — houtkin @ 2:00 pm

Safety First focuses on those processes and procedures dealing with two basic scenarios: evacuation and shelter-in-place.

In both cases, the required tools are:

1. Communications plans: Owner to Emergency Personnel/Organizations; Owner to building manager; owner to staff; Staff to Family

2. Communications tools: Municipal websites, email addresses and twitter accounts; Business Call Tree and annual test, wallet card; Family Call Tree.

3. Evacuation process

4. Accountability process

5. Accountability tools.

Communications Plans: Part 1 (20150118)


1. Create an emergency listing of local, municipal resources.  The main ones are: City Office of Emergency Management, Local Emergency number, Local Police Precincts, Local Firehouse, Local hospitals (at least 2-3), Poison Hotline.

Include all contact information: Municipal (311, 911), full address, current Captains, email and twitter accounts.

Everyone in your family and all staff should have access to this information and should be posted several places in the office, on the phone and in the wallet card.

Speak with your local police and firehouse regarding those processes they have put in place in case of an incident, including when you would evacuation and who will communicate that; when you would shelter-in-place and who will communicate that and recommendations for your family and business.

Check these numbers and municipal process at least twice a year.

See sample, below.

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